Privacy Policy
Ego by Dr JP is committed to respecting and protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Collection of Personal Information
We collect personal information lawfully and fairly, with your knowledge and consent where required. This may include:
Contact details such as name, address, email, and phone number
Date of birth
Medical history and relevant health information
Payment details (processed securely via third-party providers)
Any other information necessary for providing safe and effective treatments.
2. Purpose of Data Collection
We collect personal data to:
Provide and manage treatments and healthcare services
Schedule and communicate about appointments, treatments, and follow-ups
Fulfil medical and legal obligations
Process payments and maintain financial records
Improve customer service and respond to queries
3. Use and Disclosure of Personal Information
Your data is used only for the purposes specified at the time of collection or as required by law.
We may share your information with:
Healthcare professionals involved in your treatment
Third-party service providers for operational purposes (e.g., booking systems, payment processing, IT support)
Regulatory authorities where legally required
Insurance providers, with your consent where applicable
We do not sell, rent, or trade your personal information for marketing purposes.
4. Data Accuracy and Retention
We take reasonable steps to ensure your data is accurate, complete, and up to date. Personal information is retained only for as long as necessary to fulfil the specified purposes, meet legal obligations, and maintain medical records.
5. Security Measures
We implement appropriate security measures to protect personal data from loss, theft, unauthorised access, disclosure, copying, modification, or destruction.
These measures include:
Secure electronic and physical storage systems
Encryption of sensitive information
Restricted access to medical records
6. Your Rights
Under UK data protection laws, you have the right to:
Access, correct, or update your personal data
Request the deletion of your information where applicable
Withdraw consent for data processing (where processing is based on consent)
Object to certain types of processing, such as direct marketing
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
7. Policy Updates
We review our Privacy Policy periodically to ensure compliance with legal requirements and best practices. Any updates will be published on our website.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Dr Jorge Perez Drjp@ego.com
Effective Date: 1 April 2026